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FAQs

How does the sizing work?

Basically, shoes may be slightly more or less in the sizing. We will particularly apprarise speical shoes in the description, and we encourage you to read and even ask to avoid unexpected fitting.Since every country has its own sizing, here we provide a general guide that may help you.

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What if I find I don't like the shoes

If you have changed your mind regarding your purchase, would you exchange it for another style or color? If you really don't want the shoes anymore, it's not a problem to ask for a refund. Just feel free to return the shoes within 2 weeks, but make sure the shoes are in original condition without damages.

 

How long will it take to receive my shoes?

Normally you will receive your shoes within three weeks of ordering. Occasionally, at very busy times they may take a little longer. We will let you know of any delays when you order. If you require your shoes urgently please contact us. 

 

Will I be ordering "bespoke" footwear?

I am sorry that we don't have such kind of service yet.But we can make your shoes wider, narrower, deeper, shallower etc if needed.